The End of the IT department

37signals.com:

When people talk about their IT departments, they always talk about the things they’re not allowed to do, the applications they can’t run, and the long time it takes to get anything done. Rigid and inflexible policies that fill the air with animosity. Not to mention the frustrations of speaking different languages. None of this is a good foundation for a sustainable relationship.

I re-read this about 1 time a quarter to make sure I stay away from this mindset.

Obviously, I can see the other side of the fence as well. IT departments are usually treated as a cost center, just above mail delivery and food service in the corporate pecking order, and never win anything when sh*t just works, but face the wrath of everyone when THE EXCHANGE SERVER IS DOWN!!!!!

I stay away from thinking like a traditional IT person, but I do see where the mindset comes from.